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How o87 Handles Your Personal Data

At o87, we are clear about what personal data we collect, why we collect it, and how it stays protected on our platform.

Data collected only as neededYour rights under applicable Indian lawUPI and Paytm transaction privacySecure account data storageContact us to request changes
o87 How o87 Handles Your Personal Data
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to access the personal data we hold about you, request a correction, or ask us to delete your account records, our privacy team is available through the channels below.

Email Privacy Desk Send your data access or deletion request to our dedicated privacy email. Include your registered account email address so we can locate your record quickly and respond within 30 days.
Live Chat Support Open the live chat window from any page on o87.club and ask to be connected to the privacy team. Our agents can raise a formal data request on your behalf during chat hours.
In-Account Help Centre Log in to your o87 account, navigate to Help, and submit a privacy request form directly. This route automatically attaches your account ID, which speeds up verification and processing time.
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security at o87

We apply several layers of protection to personal data across every stage of your account lifecycle — from the moment you register to the day you request deletion.

Data Collection Principles

We collect only the data required to operate your account and process payments. This includes your name, contact details, date of birth for age verification under applicable law, and payment identifiers tied to UPI, Paytm or PhonePe transactions you initiate.

Cookie Usage

Our site uses session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time. We do not use cookies to serve advertising from third-party ad networks.

Account Security Measures

Passwords are stored as salted hashes — never in plain text. We support two-factor authentication via SMS OTP for Indian mobile numbers, and we log all login events so you can review recent access from your account security page.

Data Retention Policy

We retain account data for as long as your account is active and for a period required by applicable financial regulations after closure. Once the retention window closes, we delete or anonymise your personal records so they can no longer be linked to you.

Who Can Access Your Data

Access to personal data inside o87 is restricted to staff who need it to run or support your account — payment operations, fraud review and customer support teams. All staff handling personal data operate under confidentiality obligations.

Requesting Changes to Your Data

You can ask us to correct inaccurate information or delete your account data at any time by contacting our privacy desk via email or live chat. We will confirm receipt and complete the request within 30 days, subject to any legal retention requirements.

Frequently Asked Questions About Your Privacy on o87

These are the questions we hear most often about how personal data is managed on o87. If your question is not covered here, contact our privacy team directly through the channels listed above.

We collect your name, email address, mobile number, date of birth and, once you make a payment, the identifiers associated with your UPI, Paytm or PhonePe method. We do not collect more than what is needed to run your account and process transactions.

We share data only with payment processors — such as UPI networks and Paytm's gateway — when completing your transactions, and with service providers who help us operate the platform. We never sell your personal data to marketing companies or data brokers.

We keep your records for the period required by applicable financial and anti-fraud regulations after account closure. Once that window passes, your personal data is deleted or anonymised so it can no longer be linked back to you as an individual.

Email our privacy desk or use the in-account Help Centre form to submit a data access request. Include your registered email address so we can locate your record. We will send you a summary of the data we hold within 30 days of receiving your request.

Yes. Contact us via email or live chat and we will process a deletion request for your account records. Some data may be retained for the minimum period required by applicable law, but beyond that requirement, your information will be removed from our systems.

We store only the payment identifiers necessary to match your deposit or withdrawal to your o87 account — never your full UPI PIN, Paytm password or PhonePe credentials. All data in transit between your device and our servers is encrypted using TLS.

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